This is a series of articles and presentation that I made in the early days of founding the PMI Service and Outsourcing Specific Interest Group. This Group grew to a membership of about 1000 from about 50 countries. The purpose here is to provide a reference and archive for this information.

Presentations:

1 – Do Service Projects require enhancement of the PMBoK text 1997

2 – Anatomy of Service and Outsourcing Projects – text

3 – Scope Management of Service and Outsourcing Projects text 1998

4 – Service Projects in the Experience Economy – text 2003 Managing Service and Outsourcing Projects

Articles:

1 – Do Service Projects require enhancement of the PMBoK 1997

2 – Financial Constraints on SAO Projects pmn1998

3 – Service and Outsourcing, A Growing Project management Trend